Mediation and Facilitation
Alternative Dispute Resolution (ADR)
Alternative dispute resolution (ADR) is a term generally used to refer to informal dispute resolution processes in which the parties meet with a professional third party who helps them resolve their dispute.
Facilitation
Facilitation is a process in which a neutral person helps a group work together more effectively. Good facilitators can help groups stay on task and be more creative, efficient, and productive.
Mediation
Mediation is quickly becoming a common way to resolve disputes and conflicts. These essays touch on different types of mediation.
Mediation Strategies and Techniques
These essays outline the basic steps needed to conduct a successful mediation.
Beyond Intractability Version II
Copyright © 2003-2006 The Beyond Intractability Project
Beyond Intractability is a Registered Trademark of the University of Colorado
Project Acknowledgements

The Beyond Intractability Knowledge Base Project
Guy Burgess and Heidi Burgess, Co-Directors and Editors
c/o Conflict Research Consortium, University of Colorado
Campus Box 580, Boulder, CO 80309
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