Arbitration and Adjudication
Arbitration
Arbitration is a method of resolving a dispute in which the disputants present their case to an impartial third party, who then makes a decision for them which resolves the conflict. This decision is usually binding. Arbitration differs from mediation, in which a third party simply helps the disputants develop a solution on their own.
Adjudication
Adjudication is a judicial procedure for resolving a dispute. In the context of ADR, it usually means the traditional court-based litigation process.
Hybrid Processes
A hybrid dispute resolution process combines elements of two or more traditionally separate processes into one. Hybrid processes are generally used when parties believe a dispute requires elements of multiple processes and a practitioner is skillful enough to fill two roles.
Grievance Procedures
Grievance procedures are a standardized set of procedures to follow when someone has a complaint or a problem. These are frequently used in workplace conflicts. When used effectively, they can significantly reduce the outbreak of intractable conflict.
Beyond Intractability Version II
Copyright © 2003-2006 The Beyond Intractability Project
Beyond Intractability is a Registered Trademark of the University of Colorado
Project Acknowledgements

The Beyond Intractability Knowledge Base Project
Guy Burgess and Heidi Burgess, Co-Directors and Editors
c/o Conflict Research Consortium, University of Colorado
Campus Box 580, Boulder, CO 80309
Phone: (303)492-1635; Fax: (303)492-2154; Contact