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Introduction:
Journalists do not perceive mediation to be part of their role, but they do see their role as being conflict analysts. That is how to engage them in conflict theory, says South African journalist Jannie Botes.
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This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).
Journalists as Conflict Analysts
Jannie Botes
Assistant Professor, Program on Negotiations and Conflict Management, University of Baltimore
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So just one or two other things, still addressing the point about what
do journalists know about conflict and conflict dynamics. We started our
conversation by talking about the media's facilitators or as mediators of
conflict and I think that's a real troublesome area. I think people in the
conflict field should be very careful about how they use those terms and should
actually sort of steer clear of media as mediators. The reason that I think of
that is that it is a really off-putting concept for journalists because
journalists have very clear definitions of their roles and journalists
definitely don't see themselves as mediators or as facilitators of conflict.
For
example, just as Johann Galtung uses the term peace journalism which as
much as I have a very hard respect for Johann Galtung, it is also a term that I
find troublesome for the same reason that journalists would say creating peace
is not our job, it's not our role. How you engage journalists with these
arguments because they will have rejected them outright. Which is why I think
the point of engagements with journalists from our field, from a social science
or a conflict resolution perspective is not that but it's conflict analysis.
Journalists have straddled both those things - conflict resolution and journalism
- agree on that we are both analysts of conflict.
...
The point that I want to make
about this is that good journalism contributes to conflict resolution. What we
shouldn't do is try to push journalists and journalism into working towards
being conflict resolvers because they don't see that as their role and therefore
I think discussions about this would get rejected. However Geneva Overrosler,
who was a former Ombudsmen for the Washington Post and now I believe teaches at
the University of Missouri in their journalism school, wrote a very interesting
piece about the 5 "Ws" and "H"- who, what, where, how, etcetera.
She said one of the things she finds missing from conflict reporting is for
instance, a "C" and a "S." The C is did you report about
"common ground" and the "S" is did you report about
"solutions?" So it's not that I think that journalism today in terms
of reporting conflict is so wrong or so bad, it just doesn't necessarily ask all
the questions. If you ask questions about what is the common ground and to what
extent can you work on that common ground to move forward, and what are possible
options for solutions, are you willing to work with those or why not? Etcetera.
Those things normally don't become the leads of stories. Again that gets back to
my point about what is news and why is that part of the conflict resolution
story not news? Then what often happens is that media organizations would say
what you want from us is feel-good journalism. I don't think that's feel-good
journalism; I think that is just a more complete set of questions about a
conflict.
...
The only
other way in which one can address the question is look at what should a
journalist as himself or herself do in terms of conflict reporting? The way I would
like to address that is again referring to the fact that social science and the
conflict management field has something to offer the media in terms of this.
That is our skills in conflict mapping and in conflict analysis. One of the most
interesting pieces I've seen about this was created by the conflict resolution
network in New South Wales, Australia. That is available on the web. It's based
essentially on the work of Wehr and others early on about conflict mapping or
you know Chris Mitchell's work, the simple Spitzuro acronym on what are the
sources of the conflict, who are the parties, what are the interests.
If you
look at the work that Conflict Resolution Network did in Australia, they talked about
clarify the facts, the players, the positions, the issues, explore the options.
There are various what they call toolkits of analysis that we can offer
journalists not to take with them and ask those questions all the time, just as
conflict resolvers and mediators don't go to mediations with notes. We study, we
read things, it's like driving a car, once we understand the concept of the
conflict maps, you do that instinctively, it's like driving a car, you do it in
your head and you do it automatically. But I think that's what we have to offer
journalists in terms of doing that.
One of the few journalists that have already
seen that and it's another form of conflict mapping, is Geneva Overrosler, who
said, that we have to look at more than the 5 "Ws" and "H,"
we also have to ask questions for "C" for common ground and
"S" for solution. Again, it's not that I think that journalism as it is today
is so bad or so wrong, I just think in terms of proper conflict reporting that
there are more questions that need to be asked. If all the questions that need
to be asked then you cover those other things. Then the process of conflict and
things like escalation and de-escalation, where are we and why are we and why
are we falling backwards and forwards? Just think about how you can do a couple
of very interesting stories about the Middle East for instance, because there is
a conflict in Northern Island, forwards and backwards. What is the movement and
the process of that and why is it going... and can you place the actors and the players and place that
and frame it in a way so that you can do more and interesting stories.
I think
this provides journalists with more angles and more frames. More ways
of doing stories. Then we who are interested in conflict resolution will say,
"Well in that way, journalists don't always exacerbate conflict." Not
that I think it always does that but has the potential of doing that, but you
can also claim that conflict resolution contributes something positive. But I
think its very dangerous and I think it's just not helpful for us in the
conflict resolution and management field to think that we can push journalism
and journalists into becoming our proxies in terms of resolving conflict. It's
not their job and they'll resist us, they'll reject us.
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