 |
 |
|
Introduction:
Morton Deutsch is one of the founding fathers of conflict research. Here he describes his early work in cooperation and competition.
| |
This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).
Cooperation and Competition
Morton Deutsch
E.L. Thorndike Professor and Director Emeritus of the International Center for Cooperation and Conflict Resolution at Teachers College, Columbia University
| |
I developed a theory of the effects of cooperation and competition
upon what would happen in the interactions within the group. And it was very
interesting research. It came out very well from my point of view because there
were striking differences in the two kinds of groups.
A cooperative group was
established by having every group member out of five people, be constituted as a
little class, and I was the teacher. And I was giving them problems to work on
such as, human relations problems or intellectual puzzles. And the cooperative
group was told that their grade would be determined by how well the group worked
together, and by the group's performance on the task. And if your group is
the best group of the five groups that were working on the same kinds of tasks.
They would all receive an A and the next best, all a B. And the competitor
groups were told they would be graded on how much they each contributed to the
class. The person that contributes the most will get an A, the person that
contributes the next most will get a B, C, and so on. So they had different
reward systems, different distributive justice systems operating on them.
One
was more egalitarian, one was more of a meritocracy, but one was cooperative,
and one was competitive. It was clear that the cooperative groups worked well
together. They communicated openly and honestly. They developed trusting
relationships with one another. They had friendly relations with one another.
They were interested in enhancing one another, enabling the other to do well, to
do as well as they could. And when they had problems working together, they
tended to work on them in a cooperative way. They tried to influence one another
through persuasion.
On the other hand, in the competitive groups there was a
breakdown of communication. People didn't want to give the other people any
information that was useful. So there was relatively little communication and a
lot of misunderstanding that developed. There was much more suspicion and a lack
of trust in their relationship with one another. They were interested in
enhancing their own power and their own resources, and minimizing the power and
resources of the other. And they were less able to work in an effective way
using the different talents that each person might of had. And as a result the
cooperative groups actually performed better than the competitive groups. That
was an important, interesting result. Then I became interested in what
determines whether a group of people will move in a cooperative or competitive
direction. I started using what I called "mixed motive situations."
When people would be brought together, they would be brought together in what
might be called a bargaining situation or a negotiation situation, where they
have a mixture of motives to be cooperative and where it would be to their
mutual benefits to out with a good agreement. But they had opposed interests in
regard to the nature of the agreement that they might reach. So in that sense,
there was a mixture of cooperative and competitive interests.
At that point, it
became clear that in a sense, that a way of thinking about it was not only in
terms of cooperation and competition, but what determines the way in which
people will resolve conflicts or negotiate in a constructive way, rather than in
a destructive way. So I did a whole set of studies with my students, a lot of
research of course,
not just by myself, many students were involved, and some of them are very
prominent people now in the field, they will be a the conference in Boulder.
Basically I came up with a simple idea. From the first study, I came up with the
idea that a constructive way of managing conflicts, was to have people working
cooperatively. On the other hand, the competitive situation, when they had
conflicts, they didn't manage them well, they tended to be win-lose situations.
So I came up with this first principle, which is important, that a constructive
way of managing conflicts is like having a cooperative, creative group working on
a problem, where the problem is the conflict. A destructive way of handling
conflict is having people see that they're in a sort of win-lose struggle.
Either I win or you win, either I get the top grade, or you get the top grade.
And that leads to poor communication. It leads to poor outcomes of the conflict.
So that's a very important principle.
|
 |
 |
 |