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Introduction:
Leo Smyth, professor of management at National University of Ireland,
suggests that one's frame of reference will often influence the way in which one
assesses and interprets a conflict. Intervenors should be aware that while framing
does yield valuable insights, these insights do not tell the full story.
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This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).
The Frame is Only Part of the Whole Picture
Leo Smyth
Professor of Management, National University of Ireland
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Gareth Morgan, who is a writer in the organization literature, has a lovely
sound byte that I keep quoting that I don't know if it was originally to him. He
says, "A way of seeing is a way of not seeing." If you,
either as a third party or as a conflict participant, go into looking at any
conflict situation in a frame of economic determinism, terrorism, structural
violence, poor communications, power politics, or any of these kind of things,
the danger is that you will get considerable insight, but it will be only partial. We
tend to forget that it's only partial. It's like the classic story of the three
blind men feeling the elephant, you know, each one has a different
perception.
It may be even worse than that. If that was all it was we might be able
to stick together all these various partial perceptions and come up with some kind of
concept of the whole. But if you think of it in terms like that of the
physicists struggles, you know with whether elementary particles or a wave or a
particle, and the shattering realization that if you look for a particle,
you'll find a particle. If you look for a wave, you'll find a wave. Then
that's really rather mind-blowing for how we understand what is conflict. It
seems to me that if we then go in and say, "Yeah, well I know what's going
on here, it's structural violence," yeah, we'll find structural
violence. We'll therefore find how to diagnose that and therefore we'll
find how to fix it. If you go in saying that this has to do with the fact that these
people are not communicating and cannot communicate, you'd probably find that,
and similarly you would diagnose it and analyze it and prescribe for it in those
kind of ways.
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