 |
 |
|
Introduction:
Andrea Strimling, Commissioner, International ADR, Federal Mediation and Conciliation Service, gives an example from Indonesia related to working with local partners and being sensitive to relationship and dynamics.
| |
This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).
Local Partners
Andrea Strimling
Commissioner, International ADR, Federal Mediation and Conciliation Service. Also a founder of ACRON (the Applied Conflict Resolution Organizations Network)
| |
 |
This has to do with working with local
partners and sensitivity to relationship and dynamics. Again drawing on
Indonesia because that's where I spent the most time, and had very intensive
partnerships with local people, local colleagues. We made two mistakes, one
bigger than the other. One was as simple as the following. We were in a meeting
and we had some information that we had to share with one of our Indonesian
colleagues and we passed her very visibly a note to share this information. She
was sitting at the head of the table and we just wrote a little note, "Oh,
I think it would be important to ask this question," or "Oh, I hope we
can get this information," because we were partners in this process, and
that kind of request or input was completely appropriate. We knew her very well
at this point, and it's the kind of thing that we would do in the states without
thinking. And afterwards she came up to us, and incredibly graciously, because
she's worked and studied in the west, she understands, she said," Please be
careful never to do that again because to all of the Indonesians in the room it
looked as if the U.S. partners were giving us our instructions, our marching
orders, it just looked really bad and undermined their credibility." So
that was one lesson and thank goodness we had such an open and good relationship
with her and she was willing to bring that up or we would never have known.
Another, which was a little bit more serious for us, but I think it's okay, it's
smoothed over at this point. It was another woman, an Indonesian woman, with
whom we had been working, who had been trained in conflict resolution in the
States but didn't have nearly as much applied experiences as the Americans
partners. We all, the Indonesians and Americans, agreed that we would jointly
put on a training for about fifty representatives of NGO's and government from
all over the country. Our working assumption was that we would probably have to
do the bulk of the training because we had much more experience. We didn't check
out this assumption. Consequently, this woman, who is a highly recognized
activist and highly recognized scholar, you know, speaks, is well known because
of the media coverage of her across the country, felt that she was put in a
subservient position. We had no anticipation of this. We thought we working on
the same base of assumptions and she was terribly offended. So there have been a
number of really important lessons about working with partners and being
sensitive and making sure we check out our assumptions that we have to be very
careful about, especially as outsiders. And happily, just one concluding
thought. These are people whom I respect enormously and one of the things I
respect about them is the fact that over time we've been able to sort these
things out, but they're good lessons.
|
 |
 |
 |