Conflicts and Disputes

The Difference Between "Conflicts" and "Disputes"

Most people probably do not recognize a distinct difference between the terms "conflict" and "dispute." However, many conflict scholars do draw a distinction between the two terms. As is unfortunately common in this field, different scholars define the terms in different ways, leading to confusion.

One way that is particularly useful, however, is the distinction made by John Burton which distinguishes the two based on time and issues in contention. Disputes, Burton suggests, are short-term disagreements that are relatively easy to resolve. Long-term, deep-rooted problems that involve seemingly non-negotiable issues and are resistant to resolution are what Burton refers to as conflicts. Though both types of disagreement can occur independently of one another, they may also be connected. In fact, one way to think about the difference between them is that short-term disputes may exist within a larger, longer conflict. A similar concept would be the notion of battles, which occur within the broader context of a war.

Following Burton's distinction, disputes involve interests that are negotiable. That means it is possible to find a solution that at least partially meets the interests and needs of both sides. For example, it generally is possible to find an agreeable price for a piece of merchandise. The seller may want more, the buyer may want to pay less, but eventually they can agree on a price that is acceptable to both. Likewise, co-workers may disagree about who is to do what task in an office. After negotiating, each may have to do something they did not want to do, but in exchange they will get enough of what they did want to settle the dispute (see compromise).

Long-term conflicts, on the other hand, usually involve non-negotiable issues. They may involve deep-rooted moral or value differences, high-stakes distributional questions, or conflicts about who dominates whom. Fundamental human psychological needs for identity, security, and recognition are often at issue as well. None of these issues are negotiable. People will not compromise fundamental values. They will not give up their chance for a better life by submitting to continued injustice or domination, nor will they change or give up their self-identity. Deep-rooted conflicts over these types of issues tend to be drawn out and highly resistant to resolution, often escalating or evolving into intractable conflicts.

A Clarifying Example -- The Cold War

While many disputes stand alone and are settled permanently, others are part of a continuing long-term conflict. Looking back at events that represent concrete manifestations of the Cold War between the United States and U.S.S.R. provides a good example of this idea. For example, each round of Strategic Arms Limitation Talks, the Cuban Missile Crisis, the U.S.-Vietnam War, and the Soviet invasion of Afghanistan all constitute disputes within the broader conflict of the Cold War. The Vietnam War was extremely serious and relatively long, but nonetheless was a short-term conflict or "dispute" in the context of the Cold War, which played out over more than 40 years. However, as this example illustrates, even the most resolution-resistant conflicts can be transformed and resolved. While the U.S. and Russia are not "best friends" today, their relationship is certainly much more positive now than it was during the Cold War. Moreover, expectations for a U.S.-Russian war are now far more remote.

Other Distinctions between Conflict and Dispute

Costintino and Merchant[1] define conflict as the fundamental disagreement between two parties, of which a dispute is one possible outcome. (Conciliation, conflict avoidance, or capitulation are other outcomes.) This is similar to Douglas Yarn's observation that conflict is a state, rather than a process. People who have opposing interests, values, or needs are in a state of conflict, which may be latent (meaning not acted upon) or manifest, in which case it is brought forward in the form of a dispute or disputing process. In this sense, "a conflict can exist without a dispute, but a dispute cannot exist without a conflict."[2]

[1] Costintino, C.A. and Merchant C.S. Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations. San Francisco: Jossey-Bass, 1996, pp 4-5

[2] Douglas H. Yarn, ed. "Conflict" in Dictionary of Conflict Resolution, San Francisco: Jossey-Bass 1999. p. 115.

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